Privacy Policy

Privacy Policy

This Privacy Policy applies between you, the User of this Website and PETTRAILER UK Ltd, the owner and provider of this Website. PETTRAILER UK Ltd takes privacy very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. Please read this Privacy Policy carefully.

Data Protection

This Privacy Policy clarifies the nature, scope and purpose of the collection and use of the data of Users by the Provider as responsible for data protection set up.

For questions about data protection, you can reach us on weekdays from 9:00 am to 10:00 am on the telephone number 07577 676810 as well as by email at info@pettrailer.co.uk

Automatic Data Storage

When you visit websites today certain information is automatically created and stored, including on this website.

If you visit our website as it is now, our web server (computer where this website is stored) automatically saves data such as the IP address of your device, the addresses of the visited subpages, details of your browser (eg Chrome, Firefox, Edge, …) and date and time. We do not use this information and usually do not disclose it, but we can not rule out that it will be seen in the event of unlawful behaviour.

Storage of Personal Data

Personal data that you submit electronically to us on this website, such as name, e-mail address, address or other personal information in the context of the transmission of a form will be provided by us together with the time and the IP address only for the specified Purpose used, safely kept and not disclosed to third parties.

We only use your personal data for communication with those visitors who expressly request contact and for the handling of the services and products offered on this website. We will not disclose your personal information without consent, but we can not rule out that this information will be seen in the event of unlawful behaviour.

If you send us personal information by e-mail – outside this website – we can not guarantee secure transmission and protection of your data. We recommend that you never send confidential data by e-mail.

We point out that for the purpose of simpler purchasing process and for subsequent contract processing in the context of cookies, the IP data of the connection owner are stored, as well as the name and address of the buyer.

The data provided by you are required to fulfill the contract or to carry out pre-contractual measures. Without this data we can not conclude the contract with you. There will be no transfer of data to third parties, except to our tax adviser to fulfill our tax obligations.

After termination of the shopping process, the data stored with us will be deleted. In the case of a contract, all data from the contractual relationship are stored until the expiry of the tax retention period (7 years).

The data name, address, purchased goods and date of purchase are stored beyond 2 years. Data processing takes place on the basis of the statutory provisions of § 96 (3) TKG and Art. 6 para. 1 lit a (consent) and / or lit b (necessary for fulfillment of the contract) of the GDPR.

Your Rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. For the UK, this is the Information Commissioner’s Office (ICO). The ICO ‘s contact details can be found on their website at https://ico.org.uk/.

TSL Encryption with https

We use https to transfer data securely on the Internet. By using TLS (Transport Layer Security), an encryption protocol for secure data transmission over the Internet, we can ensure the protection of confidential data. You acknowledge the use of this security of data transfer at the small lock symbol in the upper left corner of the browser and the use of the https scheme as part of our Internet address.

Cookies

Our website uses HTTP cookies to store user-specific data. A cookie is a short data packet that is exchanged between the web browser and the web server, but is completely meaningless to the User and only for the web application, e.g. as an online store, receives meaning, such as the contents of a virtual shopping cart.

There are two types of cookies: First-party cookies are created by our website, and third-party cookies are created by other websites (e.g. Google Analytics).

There are three categories of cookies: essential cookies to ensure basic functionality of the website, functional cookies to ensure website performance and targeted cookies to improve the user experience.

We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognise your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases. You can always delete cookies that are already on your computer or disable cookies. The procedure for doing this varies according to browser, it is best to look for the instructions in Google for the term “delete cookies chrome” or “disable cookies chrome” in the case of a Chrome browser or exchange the word “chrome” for the name of your browser, e.g. edge, Firefox, safari. If you generally do not allow us to use cookies, i.e. disable them via browser setting, some features and pages may not work as expected.

User account

To be able to place orders via this offer, each customer must set up a password-protected customer account. This contains an overview of orders placed and active order transactions. If you leave the online shop as a customer, you will be logged out automatically. The operator assumes no liability for password abuse, unless this was caused by the operator.

Ordering process

All data, which are entered during the order processing by the customer, are stored. This includes:

  • Name and surname
  • Address
  • Numerical data
  • E-mail address

Those data, which are absolutely necessary for the delivery or order processing, are passed on to third service providers. As the storage of your data is no longer required or required by law, it will be deleted.

Google Maps Privacy Policy

We use Google Maps from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. By using the features of this map, data will be transmitted to Google. What data Google collects and how it uses this information can be found at https://www.google.com/intl/en/policies/privacy/.

Google Fonts Privacy Policy

We use Google Fonts from Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) on our website. Google Fonts are used without authentication and no cookies are sent to the Google Fonts API. If you have an account with Google, none of your Google Account information will be transmitted to Google while using Google Fonts. Google only records the use of CSS and the fonts used and stores this data securely. More about these and other questions can be found at https://developers.google.com/fonts/faq.

What data Google collects and how it uses this information can be found at https://www.google.com/intl/en/policies/privacy/.

Facebook Privacy Policy

We use functions of Facebook, a social media network of the company Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2 Ireland. What features (social plug-ins) Facebook provides, you can read on https://developers.facebook.com/docs/plugins/. By visiting our website information can be transmitted to Facebook. If you have a Facebook account, Facebook can associate that information with your personal account. If you do not want that, please log out of Facebook. The privacy policy, which information Facebook collects and how they use them can be found at https://www.facebook.com/policy.php

Textual and legal formulations, sources: